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Model | Dell Extended Warranty |
Type 1 : Extending warranty for computers that are still under warranty with Dell
Type 2 : Extending the warranty for the computer after the warranty period with Dell has (subject to the terms and conditions of Dell)
On Site Service - Next Business Day - NBD)
Customers can receive service by Call a Dell Call Center representative at 1800-060-143 24 hours a day to schedule a service date and time for the next business day. The terms of the warranty will cover parts and equipment damaged from usage problems only. In the event that the damage is caused by the user violating the conditions, such as the device being dropped. It is outside the terms of service.
Checking the warranty period ( Check Warranty)
Customers can check the remaining warranty period from Dell 's website at: https://goo.gl/Xv0H8j
By specifying the Service Tag of the computer you want to check.
Price for initial insurance renewal (Price List)
Price table for extending the initial warranty period Divided by computer type and model (model), can be seen from the details below. Customers can contact to inquire for additional details through various channels as follows:
1. Telephone number : Mr. Oan number 02-013-4322 (Mon-Fri. 9:00 a.m. - 5:00 p.m.)
2. Line: 0807749588
3. Facebook: Quidlab Co., Ltd.
Steps for renewing insurance
1. Customer contacts staff To report interest in renewing insurance
In the case that the machine is out of warranty The customer would like to send information for confirmation according to the following methods: Link : https://youtu.be/RhkIZHm17Ss
2. The staff will contact you back. and send the quotation within 2 business days
3. Customers transfer money to pay service fees. along with sending evidence confirming the money transfer to the officials
4. Within 7 working days after transferring money. Staff will contact you to confirm. and provide evidence of insurance renewal already completed
After renewing the warranty Customers can call for Onsite repair service at the Call Center number by informing the Sale Order number to receive service.
Note: You can check the warranty period on Dell 's website approximately 2 weeks after receiving confirmation from officials.